Austria
Shipping: €7.50
Express shipping: €15
FREE shipping on orders over €30
Europe / Germany:
Shipping: € 10,-
Express shipping: €20
FREE shipping on orders over €100
Europe / Belgium, Czech Republic, France, Italy, Netherlands, Poland, Bulgaria, Croatia, Cyprus, Greece, Hungary, Liechtenstein, Luxembourg, Malta, Monaco, Romania, Slovakia, Slovenia:
Shipping: € 15,-
Express shipping: € 25,-
FREE shipping on orders over € 190,-
Europe / Denmark, Spain, Finland, Ireland, Portugal, Sweden, Estonia, Faroe Islands, Gibraltar, Iceland, Isle of Man, Latvia, Lithuania:
Shipping: € 25,-
Express shipping: € 35,-
FREE shipping on orders over € 290,-
Europe / Non-EU Countries:
Shipping: € 40,-
Express shipping: € 55,-
FREE shipping on orders over € 490,-
Worldwide
Shipping: € 55,-
Express shipping: € 65,-
Free Shipping: orders over € 490,-
Pick up in the shop
FREE: Lerchenfelder Strasse 65, 1070 Vienna
Opening hours (Mon – Fri: 10:00 a.m. – 6:00 p.m. / Sat: 10:00 a.m. – 5:00 p.m.)
Payment options
Credit card
Simply pay for your order conveniently with the credit cards VISA, Mastercard and American Express. For the payment process we require the following information: credit card company, card number, validity and check digit. The verification digit is a three-digit number on the back of your credit card and offers you additional payment security.
PayPal
PayPal is an international payment service that allows you to send and receive payments online safely, quickly and conveniently. Payment transactions are carried out exclusively via a PayPal account belonging to the buyer and one belonging to the seller. Neither the buyer's credit card number nor bank details are disclosed to the seller. If you already have a free PayPal account, you can use this simple, fast and secure payment method in our online shop.
Instant bank transfer
With SOFORT Transfer, paying online is easier than ever! You can easily use your trusted online banking data and are therefore on the safe side. Thanks to the transaction confirmation, our shop can process your order - faster than usual with advance payment - and ship the goods immediately.
Klarna
Klarna is one of the world's leading payment providers and a licensed bank that is fundamentally changing the payment experience for buyers and merchants. The company, which was founded in Sweden in 2005, enables online shoppers to settle outstanding payments quickly, easily and securely.
Payment in the shop
You can of course also pick up the goods that you have ordered in our online shop directly from our shop in Vienna 1070 during our opening hours. You can pay for your online purchase with us by debit card (Maestro), Visa, Mastercard, Paypal and of course cash.
Shipping
Do you ship worldwide?
Yes, we ship worldwide. But we are not allowed to ship Red Wing Products to Japan and USA. Please note international delivery times will vary depending on location and may attract import costs if outside the European Union.
How much does shipping cost?
We aim to provide our customers with the best possible service. We process and dispatch standard orders in 1-2 days. During busy times, such as Christmas, please allow a couple extra days.
There are no extra charges for packaging as we recycle most of what we receive—just trying to do our bit for the environment.
Our standard delivery rates see above.
My order has not arrived. What do I do?
Don’t worry, we record and track every parcel we send. If your order has not arrived, please send us an email with your order number, and we will find your package’s whereabouts.
When will I know when my order has been dispatched?
Once you place your order, you will receive an emailing confirming that we have and are working on your order. You will then receive another email when we’ve shipped your order. And we will send you a tracking link.
Can I collect my order?
Of course! If you wish to collect your order from our Store at the Lerchenfelder Straße 65, 1080 Vienna just enter 'PICKUP' in the promo code box at checkout.